UgaRef

UgaRef · Customer guide

Good businesses nearby, with a deal that's actually yours.

Restaurants, salons, florists, renovation, heating and cooling and more — pick a category, choose a business, and show a live code when you pay. This guide follows Meiling through one week with UgaRef, step by step.

Local businesses on UgaRef — restaurants, salons, florists, renovation and more.
Local businesses on UgaRef — restaurants, salons, florists, renovation and more.

Chapter 1 · Open UgaRef

Everything starts on one screen

As a customer, I want to see every kind of business in one app, so that I don't need a different app for each one.

Meiling opens ugaref.app on her phone. There is nothing to install: it works in the browser, and she can add it to her home screen like an app.

  1. 1

    Open ugaref.app

    The home screen shows eight categories — fashion, food, home, getting around, leisure, learning, health and travel — and a shelf from the UgaRef shop.

    TipOn iPhone: Share → Add to Home Screen. On Android: the install prompt, or ⋮ → Install app.

    The home screen: categories first, then the shop.
    Fig. 1The home screen: categories first, then the shop.
  2. 2

    Choose your language

    The 文A icon at the top switches between English and 中文. UgaRef remembers the choice on this phone.

    One tap switches the whole app to Chinese.
    Fig. 2One tap switches the whole app to Chinese.

Chapter 2 · Find a business

Browse by category, decide with the deal in view

As a customer, I want to see each business's deal before I choose, so that I know exactly what I'll get.

It's Saturday. Meiling taps Food & Drink. Every business shows its deals on the card, so she can compare without opening each one.

  1. 1

    Tap a category — or open Businesses

    Businesses shows every category as a tab you can swipe through; tapping a category on Home opens the same page. Each business shows its photo, area and deals — with a Get code button right on the card. Back from a business returns you to the same tab and spot.

    Businesses: categories as tabs, deals right on each card.
    Fig. 3Businesses: categories as tabs, deals right on each card.
  2. 2

    Open a business

    The business page opens with photos you can swipe through, then a short description, its deals, its branches with addresses, and a phone number.

    Golden Harvest's page.
    Fig. 4Golden Harvest's page.
  3. 3

    Read the deals

    Each deal says how often you can use it — every visit, or once — and any minimum spend. A deal you've used up is marked Used.

    “8% off every visit” and a one-time welcome offer she has already used.
    Fig. 5“8% off every visit” and a one-time welcome offer she has already used.

Chapter 3 · Get your code

A code that only works live

As a customer, I want a code that only works in my own app, so that nobody can use my deal with a screenshot.

Meiling taps Get code. The first time, UgaRef asks her to create an account — it takes a minute, and she stays signed in for a year.

  1. 1

    Create your account (first time only)

    Name, phone, email and a password. UgaRef emails a 4-digit code to confirm the address. Already have an account? Tap “I already have an account”.

    Sign-up: four fields and a code from your email.
    Fig. 6Sign-up: four fields and a code from your email.
  2. 2

    Show the live code at the counter

    Your code appears as a QR with an 8-character code under it. It refreshes on its own every few seconds and each one expires in about 90 seconds — so show the screen itself, not a screenshot.

    TipNo signal? The code hides itself until you reconnect, rather than showing one that won't work.

    The live code, with its countdown ring.
    Fig. 7The live code, with its countdown ring.

Chapter 4 · At the counter

Scan, pay, done

As a customer, I want the discount applied without arguing about coupons, so that paying takes seconds.

At the till, the cashier scans Meiling's phone, types the bill, and the discount is worked out for both of them. Her screen changes the moment it's done.

The cashier scans Meiling's live code.
Fig. 8The cashier scans Meiling's live code.
  1. 1

    Your screen confirms it

    “Used — thanks!” with what you saved and when. Nothing else to do.

    Saved $6.92 on an $86.50 bill.
    Fig. 9Saved $6.92 on an $86.50 bill.
  2. 2

    Everything in My codes

    Codes ready to use sit at the top; underneath is your history and your total saving with UgaRef.

    My codes: history and total saved.
    Fig. 10My codes: history and total saved.

Chapter 5 · The shop

Hand-picked things, delivered free or picked up

As a customer, I want to buy a few good things in the same app, so that I don't have to search five websites.

On Sunday, Meiling browses the UgaRef shop for a new kettle. Shipping is free across Canada, or she can pick it up.

A quiet Sunday browse.
Fig. 11A quiet Sunday browse.
  1. 1

    Browse the shop

    Filter by category. Prices show any saving against the previous price.

    The shop, filtered by category.
    Fig. 12The shop, filtered by category.
  2. 2

    Look closely

    Swipe through the photos, read the description and the specifications, and check delivery options and pickup points.

    Product page: photos, price, delivery.
    Fig. 13Product page: photos, price, delivery.
  3. 3

    Choose shipping or pickup

    Enter a Canadian address, or choose a pickup point and its hours. Payment happens on Stripe's secure page — UgaRef never sees your card.

    Checkout with pickup at UgaRef Studio.
    Fig. 14Checkout with pickup at UgaRef Studio.
  4. 4

    Follow your order

    Each order shows its status — paid, shipped or picked up — with the address or pickup point.

    An order, from paid to picked up.
    Fig. 15An order, from paid to picked up.

Questions

Does UgaRef cost anything?
No. Deals are offered by the businesses themselves; you only pay your bill, minus the discount.
Why can't I send a friend my code?
Codes change every minute and only work in the app of the person who took the deal. Your friend can take the same deal in their own app.
I used a one-time deal. Can I use it again?
No — that's what one-time means. Deals marked “every visit” can be taken again right after each use.
Can I switch to Chinese?
Yes, with the 文A icon at the top of any screen.